Guarantee and conditions of sale:
Our Terms and Conditions
We will require your signature on the final agreed layout and drawings, as you appreciate once the manufacturing process has started, we cannot alter the layout unless unforeseen circumstances occur.
All electrical work has to be undertaken by a qualified Part P registered electrician.
Therefore we can estimate the work, but this will be priced independently and will be quoted for in writing by the people we use.
Start Dates: We will give you a guideline as to when the work can be started, we cannot make an onward commitment without the confirmation of deliveries from our suppliers and the work schedule of any other tradesmen which might be involved.
If our previous work over runs, i.e. plaster not dry or building work not yet completed, we will have to re-schedule as we do try not to leave any work unfinished prior to starting another job(unless circumstances dictate). After all you would not want to be left with unfinished work yourself.
Important Notice: Newly plastered rooms should be left to environmentally stabilise before storage and installation of doors, carcase and worktops, whatever their material.
We operate a 3-stage payment.
40% deposit 5 weeks prior to anticipated delivery date (some painted finishes will be 10 weeks).
50% on day 1 of installation.
10% on last day of carpentry installation.
We offer a £25.00 discount on all promptly paid payment, i.e., last 10% to carpenter on last day of work.
We accept bank transfers, card, cheque payments.
Cleared funds must be made available for the above terms.
Guarantees and warranties:
Appliances warranties & after-sale service:
Once these are installed, they become your responsibility, please make sure you register your appliance and keep the correct details and phone numbers. We will always try to help, however if the appliance is not registered, we cannot help! Register your appliance quickly and easily by visiting the appliance registration contacts or by visiting www.registermyappliance.org.uk.
Price and payment:
The company warrants that the goods will be of merchantable quality and will comply with their description, subject to normal trades tolerances. Any claim in respect of the warranty must be notified to the company before the goods are used and in any case within 5 days after installation.
The buyer assumes responsibility for the goods being suitable for the purpose for which they are intended. Illustrations or descriptions given in catalogues or trade literature must be considered as showing types or class only without warranty as to substance, performance, colour, size or shape. We follow our door supplier’s guidance as regards to colour co-ordinated sheet materials to match the doors.
When samples are submitted, these are drawn from bulk and are representative of the whole and no guarantee can be given that every item will be the same in all respects as per sample.
If the goods are ready for delivery but are held back at the buyer’s request, or if the buyer fails to accept delivery, or the buyer has not cleared payment, the company may require the buyer to pay a reasonable storage charge.
Reservation of title:
Until payment has been received in full for the goods supplied by the company:
The company shall not be liable for any consequential or special loss arising out of any breach of condition, warranty or contract on the part of the company in respect of the goods. The company’s liability for any such breach in respect of the goods shall be limited to their net invoice value or (at the company discretion) to the replacement of the goods, and the goods are returned to our factory/showroom.
Save as herein appearing goods or materials supplied will be repaired free of charge. If we are satisfied that they are defective in materials on delivery and notice of defect is given to us within 3 days of delivery (4 if weekend delivery).
In no event shall we be liable for loss or damage as set out below.
Economic loss, including loss of profits, business revenue, damage or faulty appliances in other rooms not worked by us, goodwill or anticipated savings. Any claims made by the customer by any other party.
This contract is subject to the Laws of The UK and the buyer will submit to the exclusive jurisdiction of the United Kingdom Courts.
The statutory rights of the consumer as to the quality, fitness or description of goods are not affected by these conditions of sale.
Unless otherwise agreed in writing by the company these conditions of sale shall override and exclude any other terms or conditions stipulated or incorporated or referred to by the customer whether in the order of negotiations or in any course of dealing established between the company and the customer.